Framework Agency Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

Thank you for visiting FRAMEWORKAGENCY.IO (the "Website"). Your privacy is important to us. This Privacy Policy (the "Policy") describes the types of information FRAMEWORK AGENCY, LLC (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the "Services"). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

1. Changes to Our Privacy Policy

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. Information We Collect

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information.

2.1 Information and Content That You Give Us

We collect personal information that you knowingly choose to disclose. This may include:

2.2 Information We Collect Automatically

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:

This Policy does not cover the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. Please be aware that we do not control these third parties' tracking technologies or when and how they may be used. The Company does not claim nor accept responsibility for any privacy policies, practices, or procedures of any third party. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter.

2.3 Demographic Information

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

2.4 Information from Other Sources

We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers; publicly-available sources such as open government databases or social networks; and service providers who provide us with information, or updates to that information, based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.

3. How We Use Your Information

We may use the information we collect about you in a variety of ways, including:

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

4. How We Share Your Information

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:

Information that you post on or through the public areas of the Services is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other forms of contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.

5. Detailed Information on the Personal Information We Collect

Personal Data is collected for the following purposes and using the following services:

5.1 Access to third-party accounts

This type of service allows the Website to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

Facebook account access (Meta Platforms, Inc.): This service allows the Website to connect with the User's account on the Facebook social network. Permissions asked: Business Management API; Chat; Mobile Messaging on behalf of Page; Page Messaging. Place of processing: United States – Privacy Policy. Category of personal information collected according to the CCPA: internet information.

5.2 Advertising

This type of service allows User Data to be utilized for advertising communication purposes, possibly based on User interests. Some of the services listed below may use Trackers to identify Users or use the behavioral retargeting technique — displaying ads tailored to the User's interests and behavior, including those detected outside the Website. For more information, please check the privacy policies of the relevant services.

Google Ad Manager (Google LLC): An advertising service provided by Google LLC that allows the Company to run advertising campaigns in conjunction with external advertising networks. To opt out from being tracked by various advertising networks, Users may visit Youronlinechoices. To understand Google's use of data, consult Google's partner policy. This service uses the "DoubleClick" Cookie. Users may disable DoubleClick Cookies via Google Ad Settings. Personal Data processed: Tracker and Usage Data. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA; see the California section below for opt-out rights.

Facebook Lookalike Audience (Meta Platforms, Inc.): An advertising and behavioral targeting service that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior. Users can opt out of Facebook's use of cookies for ads personalization via this opt-out page. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

5.3 Analytics

Google Analytics (Google LLC): A web analysis service that utilizes collected Data to track and examine the use of the Website, prepare reports on its activities, and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Tracker; Usage Data. Place of processing: United States – Privacy PolicyOpt Out. CCPA category: internet information. This processing constitutes a sale under the CCPA.

Google Ads conversion tracking (Google LLC): An analytics service that connects data from the Google Ads advertising network with actions performed on the Website. Personal Data processed: Tracker; Usage Data. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

Facebook Ads conversion tracking / Facebook pixel (Meta Platforms, Inc.): An analytics service that connects data from the Facebook advertising network with actions performed on the Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram, and Audience Network. Personal Data processed: Tracker; Usage Data. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

5.4 Connecting Data

Zapier (Zapier Inc.): A workflow automation service that automates the movement of Data between (third-party) services. Personal Data processed: Data communicated while using the service. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

5.5 Contacting the User

Mailing list or newsletter (Website): By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning the Website. Your email address might also be added to this list as a result of signing up to the Website or after making a purchase. Personal Data processed: email address. CCPA category: identifiers.

5.6 Handling payments

Unless otherwise specified, the Website processes any payments by credit card, bank transfer, or other means via external payment service providers. In general, and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. The Website isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

Stripe (Stripe Inc.): A payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy. CCPA category: internet information.

5.7 Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts, or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mailgun (Sinch Mailgun / Mailgun Technologies, Inc.): An email address management and message sending service. Personal Data processed: email address. Place of processing: United States – Privacy Policy. CCPA category: identifiers. This processing constitutes a sale under the CCPA.

Twilio (Twilio Inc.): A phone numbers management and communication service. Personal Data processed: phone number. Place of processing: United States – Privacy Policy. CCPA category: identifiers. This processing constitutes a sale under the CCPA.

5.8 Remarketing and behavioral targeting

This type of service allows the Website and its partners to inform, optimize, and serve advertising based on past use of the Website by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity. Some services offer a remarketing option based on email address lists. In addition to any opt-out feature provided by any of the services below, Users may opt out via the Network Advertising Initiative opt-out page, or through applicable device settings, such as the device advertising settings for mobile phones.

Google Ads Remarketing (Google LLC): Connects the activity of the Website with the Google Ads advertising network and the DoubleClick Cookie. Users can opt out via Google's Ads Settings. Personal Data processed: Tracker and Usage Data. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

Facebook Custom Audience (Meta Platforms, Inc.): Connects the activity of the Website with the Facebook advertising network. Users can opt out via this opt-out page. Personal Data processed: email address and Tracker. Place of processing: United States – Privacy Policy. CCPA categories: identifiers; internet information. This processing constitutes a sale under the CCPA.

Facebook Remarketing (Meta Platforms, Inc.): Connects the activity of the Website with the Facebook advertising network. Personal Data processed: Tracker and Usage Data. Place of processing: United States – Privacy PolicyOpt Out. CCPA category: internet information. This processing constitutes a sale under the CCPA.

5.9 Tag Management

Google Tag Manager (Google LLC): A tag management service that helps the Company manage the tags or scripts needed on the Website in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data. Personal Data processed: Usage Data. Place of processing: United States – Privacy Policy. CCPA category: internet information. This processing constitutes a sale under the CCPA.

6. Your Choices

6.1 Mechanisms to Control Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

6.2 How We Respond to Do Not Track Signals

"Do Not Track" is a privacy preference you can set in most web browsers. When you turn on this preference, it sends a signal or message to the websites you visit indicating that you do not wish to be tracked. Please note that we currently do not respond to Do Not Track browser settings.

7. Accessing and Correcting Your Information

You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page, where available. We cannot delete your personal information except by also deleting your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.

8. California Privacy Rights

This section supplements the information contained in the rest of this Policy and applies to all Users who are consumers residing in the State of California, according to the California Consumer Privacy Act of 2018 (the "CCPA"), as updated by the California Privacy Rights Act (the "CPRA") and subsequent regulations. For such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in this Policy. This section uses the term "personal information" as defined in the CCPA/CPRA.

8.1 Categories of personal information collected, used, sold, or shared

8.2 Your privacy rights under the CCPA/CPRA and how to exercise them

The right to access personal information: the right to know and to portability. You have the right to request that we disclose to you: the categories of personal information that we collect about you; the sources from which the personal information is collected; the purposes for which we use your information; to whom we disclose such information; and the specific pieces of personal information we have collected about you. You also have the right to know what personal information is sold or shared and to whom.

The right to request the deletion of your personal information. You have the right to request that we delete any of your personal information, subject to exceptions set forth by law. If no legal exception applies, as a result of exercising your right, we will delete your personal information and notify any of our service providers and all third parties to whom we have sold or shared the personal information to do so — provided that this is technically feasible and doesn't involve disproportionate effort.

The right to correct inaccurate personal information. You have the right to request that we correct any inaccurate personal information we maintain about you.

The right to opt out of sale or sharing and to limit the use of your sensitive personal information. You have the right to opt out of the sale or sharing of your personal information, and to request that we limit our use or disclosure of your sensitive personal information.

The right of no retaliation (non-discrimination). We will not discriminate against you for exercising your rights under the CPRA, including by denying goods or services, charging you a different price, or providing a different level or quality of goods or services. However, if you refuse to provide your personal information to us or ask us to delete or stop selling your personal information, and that personal information or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction.

How to exercise your rights. To exercise the rights described above, submit your verifiable request to us via the contact details provided in this document. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and describe your request with sufficient detail. Making a verifiable consumer request does not require you to create an account with us. If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf. You can submit a maximum of 2 requests over a period of 12 months.

How and when we handle your request. We will confirm receipt of your verifiable request within 10 days and respond within 45 days of its receipt. Should we need more time (up to 90 days total), we will explain the reasons why. Our disclosures will cover the preceding 12-month period. Should we deny your request, we will explain the reasons behind our denial. We do not charge a fee to process or respond to your verifiable request unless it is manifestly unfounded or excessive.

9. Virginia Privacy Rights

This section supplements the information contained in the rest of this Policy and applies to all Users who are consumers residing in the Commonwealth of Virginia, according to the Virginia Consumer Data Protection Act (the "VCDPA"). For such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in this Policy. This section uses the term "personal data" as defined in the VCDPA.

Categories of personal data we collect: identifiers, commercial information, and internet information. We do not collect sensitive data. We will not collect additional categories of personal data without notifying you. To find out why we process your personal data, see the "Detailed Information" section above. We won't process your information for unexpected purposes, or for purposes incompatible with the purposes originally disclosed, without your consent. As specified above, our use of your personal data may be considered a sale under the VCDPA, and certain processing may constitute targeted advertising as defined by the VCDPA. You have the right to opt out of both — contact us at any time using the details in this document.

You may exercise the following rights regarding your data: access your personal data (the right to know); correct inaccurate personal data; request the deletion of your personal data; obtain a copy of your personal data in a portable format; opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you; and non-discrimination for exercising these rights.

How to exercise your rights. Submit your request to us via the contact details provided in this document. We will not respond to any request if we are unable to verify your identity using commercially reasonable efforts. We will respond to your request without undue delay, and at the latest within 45 days of its receipt (extendable to 90 days with explanation). Should we deny your request, you have the right to appeal by submitting a request to us via the details provided in this document; within 60 days of receipt of the appeal we will inform you in writing of any action taken or not taken, and if the appeal is denied you may contact the Attorney General to submit a complaint. We do not charge a fee to respond to your request, for up to two requests per year.

10. How We Protect Your Information

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. All information you provide to us is stored on secure servers behind firewalls. When you transmit highly sensitive information (such as a credit card number) through the Services, we encrypt the transmission of that information using Secure Sockets Layer (SSL/TLS) technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.

11. Terms of Service

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the State of Colorado.

12. Contact Us

We welcome your questions, comments, and concerns about privacy. You can contact us at:

FRAMEWORK AGENCY, LLC
5500 Greenwood Plaza Blvd, Ste 130, Greenwood Village, CO 80111
info@frameworkagency.io